What are your Move In and Move Out cleanings?

Our Move In/Out cleaning is designed to prepare an apartment or house for a new tenant; there's typically more room to be vacuumed, more baseboards to be detail cleaned, more cabinet and drawer space to be cleaned, light fixtures, etc.

How long does each cleaning take?

Typically it comes out to about 1 hour per bedroom for a team of 2. In the case of extremely messy homes, we recommend using the move in/out option.

Do I have to be there when the cleaners arrive?

No, you can leave a key for us to get in and we'll handle it from there. Some of our clients leave their key under a mat, in the mailbox, at a front-desk, or somewhere else out of sight. If you book online just remember to tell us where the key will be in the instructions, otherwise just give us a call.

What forms of payment do you accept?

We accept all major credit cards and debit cards and Paypal. We do not accept cash or checks. (If you'd like to tip your cleaner you may use cash however.)

Who's responsible for the supplies?

We bring all of the necessary supplies, including a vacuum and paper towels. If you have a preferred product to use (e.g. for wood floors) just let us know.

Do you clean on the weekends?

We work 7 days a week and start our first jobs at 8 am and finish around 6pm.

Can you clean if I'm not home?

Yes we can, just let us know how to get in.

Do you have a cancellation policy?

You must cancel within 24 hours or there will be a $50 cancellation fee. Additionally, we charge a $100 flat fee if for any reason the cleaners are denied access to the home.


Have questions? We're super friendly and here to help. Please get in touch. Our email is info@playacleaning.com or call us at 310-730-1658

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